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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  3. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  4. Protecting your AOL Account - AOL Help

    help.aol.com/articles/protecting-your-aol-account

    Run a Virus Scan. Use well-known virus protection software to check your computer for viruses that may have downloaded during or after unauthorized usage. If you need help scanning your computer, go here: Install McAfee Internet Security Suite - Special edition from AOL. Check if emails were sent without your consent

  5. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [ 2] MSRT does not offer real-time protection.

  6. Antivirus software - Wikipedia

    en.wikipedia.org/wiki/Antivirus_software

    Antivirus software (abbreviated to AV software ), also known as anti-malware, is a computer program used to prevent, detect, and remove malware . Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other malware, antivirus software started to protect against other ...

  7. EICAR test file - Wikipedia

    en.wikipedia.org/wiki/EICAR_test_file

    EICAR test file. The EICAR Anti-Virus Test File[ 1] or EICAR test file is a computer file that was developed by the European Institute for Computer Antivirus Research (EICAR) and Computer Antivirus Research Organization (CARO) to test the response of computer antivirus (AV) programs. [ 2] Instead of using real malware, which could cause real ...

  8. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  9. Microsoft Safety Scanner - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Safety_Scanner

    Microsoft Safety Scanner. Microsoft Safety Scanner is a free time-limited virus scan utility similar to the Windows Malicious Software Removal Tool. It is used to scan a system for computer viruses and other forms of malware. It was released on 15 April 2011, following the discontinuation of the Windows Live OneCare Safety Scanner.