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You can request reviews from customers by sharing a URL specific to your business. You can encourage your customers to spread the word about your business through Google reviews with these best practices: Tip: Your customers don’t need a Gmail address to leave a review if they sign in to their Google Account. Verify your Business Profile ...
Find review scores for local places & businesses. Find review scores for local places & businesses. On Google Search and Maps, you can find the following information about local places and businesses: Review scores. Top reviews. Total number of reviews. All scores are rated on a scale from 1 to 5 stars, with 5 as the highest rating.
Businesses are provided a rating for individual aspects based on user feedback: Positive feedback about an aspect. Critical feedback about an aspect. Feedback unavailable: When a customer doesn’t select a specific aspect they enjoyed, disliked, or if it’s an older review. A business’s combined ratings are determined by dividing the number ...
Reply to reviews from Google Search or Maps. On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read Reviews. Next to the review you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit.
Manage reviews on your Google Business Profile with our easy, automated self-help flow. It lets you report review removals and check review status in minutes.
At the top left, click Menu . Click Your contributions Reviews. Next to the review you want to edit or delete, click More . Select Edit review or Delete review and follow the on-screen steps. Tip: If you edit your review, the date of when the last edit was made will show up as the review's post date.
Submit feedback. Send feedback on... This help content & information. General Help Center experience. Next. Help Center. Community. Manage your Business Profile. Google Business Profile.
Click Confirm. Select your business Check the status of a review I reported previously and appeals options. At the bottom of the page, select Appeal eligible reviews the reviews you want to appeal. Tip: You can select up to 10 reviews. Click Continue Submit an appeal. In the new tab, fill out the form and submit.
With a Business Profile, you can: Maintain accurate information about your business online. Tell Google your hours, website, phone number, and location (a street address, service area, or place marker, depending on your business). Use Google Maps and Search to stay up-to-date with your online presence wherever you are. Interact with customers.
Manage your Business Profile on Google Search & the Google Maps app. To manage your profile directly on Google: Go to your Business Profile. Learn how to find your profile. With Google Search, select options like Edit profile, Add photo, Read reviews, and more. With Google Maps, tap Business to start managing your Business Profile.