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Free/Open-source software. Claws Mail is a GTK+-based email and news client for Linux, BSD, Solaris, and Windows. Gnus, is an email and news client, and feed reader for GNU Emacs. Mozilla Thunderbird is a free and open-source [ 1] cross-platform email client, news client, RSS and chat client developed by the Mozilla Foundation.
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...