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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

3. Addiction Recovery Care under FBI probe for health care ... - AOL

   www.aol.com/news/addiction-recovery-care-under...

   On July 30, the FBI asked former employees and patients to share experiences with ARC as part of its fraud investigation of Kentucky’s largest and most ambitious recovery care system.

4. Chargers great Nick Hardwick emotional about chance to help ...

   www.aol.com/news/chargers-great-nick-hardwick...

   Former Chargers Pro Bowl center Nick Hardwick volunteered to return as a coach when Jim Harbaugh was hired. Hardwick is deeply moved by his new role.

5. Miami - Wikipedia

   en.wikipedia.org/wiki/Miami

   Miami, officially the City of Miami, is a coastal city in the U.S. state of Florida and the seat of Miami-Dade County in South Florida.It is the core of the Miami metropolitan area, which, with a population of 6.14 million, is the second-largest metropolitan area in the Southeast after Atlanta, and the ninth-largest in the United States.

6. Michigan State football: Turnover in trenches adds ... - AOL

   www.aol.com/michigan-state-football-turnover...

   A bevy of transfers coming and going on the offensive and defensive lines complicates Michigan State football coach Jonathan Smith's rebuild.

7. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...