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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
To handle the surge in shoppers and maintain quality customer service, many retailers opt for contingent staffing. They hire temporary employees, such as sales associates, cashiers, and customer ...
Résumé. An example of a résumé with a common format with the name John Doe. A résumé, sometimes spelled resume (or alternatively resumé), [a][1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...
Content Marketing: Getting It Right For Your Business. Content marketing – creating and sharing valuable free content to attract and convert prospects into customers and clients – is an ...
Though CrowdStrike issued a fix within an hour, some customers struggled for weeks to resume business as usual. In fact, insurance company Parametrix estimated the outage may have cost Fortune 500 ...
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