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In last year's cuts, it eliminated 1,750 jobs, or about 10% of its workforce. The company had a global workforce of about 17,505 employees as of the end of 2022, according to a 2023 proxy statement.
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At the 2023 Collision Conference, Wayfair CEO Niraj Shah told Yahoo Finance that the company is already seeing AI help solve customer support challenges across its massive assortment of home goods ...
The Wayfair headquarters in the Back Bay section of Boston, Massachusetts in 2018. Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts [6] that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global suppliers. [3]
The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from home —or WFH as an initialism, hybrid work, and other terms) is the practice of working from one's home or another space rather than from an office.
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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