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  2. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  3. Operating model - Wikipedia

    en.wikipedia.org/wiki/Operating_model

    An operating model describes how an organization delivers value, as such it is a subset of the larger concept 'business model'. A business model describes how an organization creates, delivers and captures value and sustains itself in the process. An operating model focuses on the delivery element of the business model.

  4. Build–operate–transfer - Wikipedia

    en.wikipedia.org/wiki/Build–operate–transfer

    Build–operate–transfer (BOT) or build–own–operate–transfer (BOOT) is a form of project delivery method, usually for large-scale infrastructure projects, wherein a private entity receives a concession from the public sector (or the private sector on rare occasions) to finance, design, construct, own, and operate a facility stated in the concession contract.

  5. Internet - Wikipedia

    en.wikipedia.org/wiki/Internet

    Online advertising is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers. It includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising (including web banner advertising), and mobile advertising.

  6. Out-of-home advertising - Wikipedia

    en.wikipedia.org/wiki/Out-of-home_advertising

    Out-of-home (OOH) advertising, also called outdoor advertising, outdoor media, and out-of-home media, is advertising experienced outside of the home.This includes billboards, wallscapes, and posters seen while "on the go".

  7. Systems modeling - Wikipedia

    en.wikipedia.org/wiki/Systems_modeling

    Systems modeling or system modeling is the interdisciplinary study of the use of models to conceptualize and construct systems in business and IT development. [ 2 ] A common type of systems modeling is function modeling , with specific techniques such as the Functional Flow Block Diagram and IDEF0 .

  8. Template (C++) - Wikipedia

    en.wikipedia.org/wiki/Template_(C++)

    This single function definition works with many data types. Specifically, it works with all data types for which > (the greater-than operator) is defined. The usage of a function template saves space in the source code file in addition to limiting changes to one function description and making the code easier to read.

  9. Content management system - Wikipedia

    en.wikipedia.org/wiki/Content_management_system

    A CMS typically has two major components: a content management application (CMA), as the front-end user interface that allows a user, even with limited expertise, to add, modify, and remove content from a website without the intervention of a webmaster; and a content delivery application (CDA), that compiles the content and updates the website.