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  2. Languages of Switzerland - Wikipedia

    en.wikipedia.org/wiki/Languages_of_Switzerland

    Italian 8.2%. Romansh 0.5%. The four national languages of Switzerland are German, French, Italian, and Romansh. [ 3 ] German, French, and Italian maintain equal status as official languages at the national level within the Federal Administration of the Swiss Confederation, while Romansh is used in dealings with people who speak it. [ 4 ]

  3. Economy of Switzerland - Wikipedia

    en.wikipedia.org/wiki/Economy_of_Switzerland

    Gotthard line in 1882 Development of real GDP per capita, 1851 to 2018. Switzerland as a federal state was established in 1848. Before that time, the city-cantons of Zürich, Geneva, and Basel in particular began to develop economically based on industry and trade, while the rural regions of Switzerland remained poor and underdeveloped.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Swiss people - Wikipedia

    en.wikipedia.org/wiki/Swiss_people

    Swiss people. Schweizer / Suisses / Svizzeri / Svizzers. Flag of Switzerland, a federal symbol used to represent all Swiss citizens. Official photo of the Federal Council (2008), idealized depiction of a multi-ethnic Swiss society. Total population. c. 11–12 million (2023)[a] Regions with significant populations. Switzerland 8.9 million (2023)[1]

  6. Ticino - Wikipedia

    en.wikipedia.org/wiki/Ticino

    Ticino (/ tɪˈtʃiːnoʊ / tih-CHEE-noh), sometimes Tessin (/ tɛˈsiːn, tɛˈsæ̃ /), officially [ 5 ] the Republic and Canton of Ticino or less formally the Canton of Ticino, [ a ] is one of the 26 cantons forming the Swiss Confederation. It is composed of eight districts and its capital city is Bellinzona. It is also traditionally divided ...

  7. Banking in Switzerland - Wikipedia

    en.wikipedia.org/wiki/Banking_in_Switzerland

    Steve Kroft, host of Banking: A Crack In the Swiss Vault In November 2013, the Zürcher Kantonalbank was classified as a systemically important bank in Switzerland by order of the Swiss National Bank (SNB), alongside UBS, Credit Suisse, Raiffeisen (Switzerland) and PostFinance, and must meet stricter capital requirements and prepare contingency plans for times of crisis. In another step toward ...

  8. Swiss Standard German - Wikipedia

    en.wikipedia.org/wiki/Swiss_Standard_German

    Swiss Standard German is the official written language in German-speaking Switzerland and Liechtenstein. It is used in books, all official publications (including all laws and regulations), in newspapers, printed notices, most advertising, and other printed matter. Authors write literature mainly using Swiss Standard German; some dialect ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...