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Cost of poor quality ( COPQ) or poor quality costs ( PQC ), are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs. [1] COPQ is a refinement of the concept of quality costs. In the 1960s, IBM undertook an effort to study ...
Product defect. A product defect is any characteristic of a product which hinders its usability for the purpose for which it was designed and manufactured . Product defects arise most prominently in legal contexts regarding product safety, where the term is applied to "anything that renders the product not reasonably safe". [1]
Quality, cost, delivery. Quality, cost, delivery ( QCD ), sometimes expanded to quality, cost, delivery, morale, safety ( QCDMS ), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help ...
The EPA has provided criterion for avoiding environmentally detrimental chemicals in household cleaning. They suggest choosing products with a low VOC content, biodegradability, and those that utilize renewable resources. With the aim of decreasing net efficiency, some brands of laundry detergent have been reformulated for use with cold water.
Dumping, in economics, is a form of predatory pricing, especially in the context of international trade. It occurs when manufacturers export a product to another country at a price below the normal price with an injuring effect. The objective of dumping is to increase market share in a foreign market by driving out competition and thereby ...
Average cost: $11,353. Average resale value: $11,054. Recouped cost: 97.4%. Change in recouped cost from 2023: +47%. With an average recoup cost of nearly 100%, a fiberglass grand entrance is an ...
Counterfeit consumer goods —or counterfeit, fraudulent, and suspect items ( CFSI )—are goods, often of inferior quality, made or sold under another's brand name without the brand owner's authorization. The colloquial terms knockoff or dupe (duplicate) are often used interchangeably with counterfeit, although their legal meanings are not ...
Product recall. A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. The recall is an effort to limit ruination of the corporate image and limit liability for corporate negligence, which can ...
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