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  2. Sherman Antitrust Act - Wikipedia

    en.wikipedia.org/wiki/Sherman_Antitrust_Act

    The Sherman Antitrust Act is a landmark federal law in the United States that prohibits monopolies and unfair business practices that harm competition. It was enacted in 1890 and named after Senator John Sherman, who was its main author. The act has been used to regulate and break up some of the most powerful corporations in American history, such as Standard Oil, AT&T, and Microsoft.

  3. Disintermediation - Wikipedia

    en.wikipedia.org/wiki/Disintermediation

    The term was originally applied to the banking industry in 1967; disintermediation occurred when consumers avoided the intermediation of banks by investing directly in securities (government and private bonds, insurance companies, hedge funds, mutual funds and stocks) rather than leaving their money in savings accounts.

  4. Consumer protection in the United Kingdom - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection_in_the...

    The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...

  5. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer interests can also serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Efforts made for the protection of consumer's rights and interests are: The right to satisfaction of basic ...

  6. Consumer arbitration - Wikipedia

    en.wikipedia.org/wiki/Consumer_arbitration

    Disputes between consumers and businesses that are arbitrated are resolved by an independent neutral arbitrator rather than in court. Although parties can agree to arbitrate a particular dispute after it arises or may agree that the award is non-binding, most consumer arbitrations occur pursuant to a pre-dispute arbitration clause where the arbitrator's award is binding.

  7. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Marketing begins with understanding the internal dynamics of these developments and the behaviour and engagement of consumers online. Consumer-generated media plays a significant role in the understanding and modeling of engagement. [17] The control Web 2.0 consumers have gained is quantified through 'old school' marketing performance metrics. [18]

  8. Which? - Wikipedia

    en.wikipedia.org/wiki/Which?

    Which? is a United Kingdom brand name that promotes informed consumer choice in the purchase of goods and services by testing products, highlighting inferior products or services, raising awareness of consumer rights, and offering independent advice.

  9. United States Senate Commerce Subcommittee on Consumer ...

    en.wikipedia.org/wiki/United_States_Senate...

    It was formerly named the Subcommittee on Manufacturing, Trade, and Consumer Protection, Subcommittee on Consumer Affairs, Insurance, and Automotive Safety and the Subcommittee on Consumer Protection, Product Safety, Insurance and Data Security before getting its current title at the beginning of the 117th United States Congress.

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