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  2. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    Root cause analysis. In the field of science and engineering, root cause analysis ( RCA) is a method of problem solving used for identifying the root causes of faults or problems. [ 1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [ 2] rail transport, or ...

  3. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Ishikawa diagrams (also called fishbone diagrams, [ 1] herringbone diagrams, cause-and-effect diagrams) are causal diagrams created by Kaoru Ishikawa that show the potential causes of a specific event. [ 2] Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect.

  4. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    The artificial depth of the fifth why is unlikely to correlate with the root cause. The five whys is based on a misguided reuse of a strategy to understand why new features should be added to products, not a root cause analysis. To avoid these issues, Card suggested instead using other root cause analysis tools such as fishbone or lovebug diagrams.

  5. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Eight Disciplines Methodology ( 8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [ 1]

  6. A3 problem solving - Wikipedia

    en.wikipedia.org/wiki/A3_Problem_Solving

    A3 problem solving is a structured problem-solving and continuous-improvement approach, first employed at Toyota and typically used by lean manufacturing practitioners. [ 1] It provides a simple and strict procedure that guides problem solving by workers. The approach typically uses a single sheet of ISO A3 -size paper, which is the source of ...

  7. DMAIC - Wikipedia

    en.wikipedia.org/wiki/DMAIC

    DMAIC. DMAIC or define, measure, analyze, improve and control[ 1] (pronounced dÉ™-MAY-ick) refers to a data-driven improvement cycle used for optimizing and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects. However, DMAIC is not exclusive to Six Sigma and can be used as ...

  8. Rapid problem resolution diagnosis - Wikipedia

    en.wikipedia.org/wiki/Rapid_problem_resolution...

    The core process defines a step-by-step approach to problem diagnosis and has three phases: Discover. Gather and review existing information. Reach an agreed understanding. Investigate. Create and execute a diagnostic data capture plan. Analyse the results and iterate if necessary. Identify root cause. Fix.

  9. Current reality tree (theory of constraints) - Wikipedia

    en.wikipedia.org/wiki/Current_reality_tree...

    A CRT is a focusing procedure formulated by Eliyahu Goldratt, developer of the theory of constraints. This process is intended to help leaders gain understanding of cause and effect in a situation they want to improve. It treats multiple problems in a system as symptoms arising from one or a few ultimate root causes or systemic core problems.