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Popular articles. Lost and found for riders. How and when driver pay is calculated. Report a safety incident or citation. Service animal policy.
If you didn’t enter the code in the pickup notes or banner, you can tap the phone icon to contact your driver and provide the gate code.
Lyft Ride Phone Number You can easily order a Lyft ride by calling 1-631-201-LYFT. Through this number you’ll be able to reach an agent anytime between the hours of 8 AM and 8 PM Eastern time Monday through Friday.
How to contact your driver without your phone. Go to help.lyft.com on a computer or a friend’s phone. Find the ride receipt for the ride where you lost the items and scroll to Get Help. Select the lost item option. Input your info and use a friend or family member’s phone number.
The Lyft emergency hotline isn't tech support, customer support, or a call center. You can use this Lyft phone number if you're in an accident or worried about your safety.
Riding with Lyft. Get help for a ride We hope that all rides are seamless, but sometimes things go wrong. You can dispute a ride charge instantly, and report anything we should know about a ride or a driver. Dispute ride fare or charges. Submit feedback on driver.
To contact Lyft, you can go through the help prompts on the mobile app, use the website to send an email, or contact the Safety Team through a 24/7 critical response line.
Contacting Lyft as a Rider. Download Article. 1. Submit a ride complaint through the Lyft app. Open your Lyft app and tap your profile photo in the top left corner of the screen. Select the “Ride history” option, then locate the ride in question and tap on it.
Your ride is prioritized when you schedule ahead with Lyft. Lock in your pickup time and price, up to 30 days in advance. Enter your phone number to get started.
Rideshare with Lyft. Lyft is your friend with a car, whenever you need one. Download the app and get a ride from a friendly driver within minutes.