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Choose the type of help you need. Driving with Lyft. Riding with Lyft. Applying to drive.
You can contact Lyft customer service by calling (844) 250-2773. As the official name of the phone line suggests, this support channel is dedicated to time-sensitive issues — especially safety concerns — that require immediate response.
Log in to contact us. This will help us identify you and provide the help you need. You can dispute ride charges, give feedback on unpleasant or unsafe rides, and more. Log in. I don't have an account. I can't access my account.
Fastest methods to contact Lyft customer support for drivers and passengers. These are the best ways to get in touch with Lyft support and customer service.
The Lyft emergency hotline isn't tech support, customer support, or a call center. You can use this Lyft phone number if you're in an accident or worried about your safety.
There is no longer a customer service phone number for Lyft passengers. You can’t directly reach a human on the phone unless it’s about a serious safety incident! The only publicly available phone number at Lyft.com is for the service animal hotline, ( 844-554-1297), but that phone line is reserved for service animal issues.
Lyft’s critical support team is available 24/7. Your initial call will take about 10 to 15 minutes, though you should expect follow up calls from the team as they work to resolve your issue. If you’re dealing with a situation that requires emergency services, make sure to call 911 before contacting Lyft.
Riding with Lyft. Get help for a ride We hope that all rides are seamless, but sometimes things go wrong. You can dispute a ride charge instantly, and report anything we should know about a ride or a driver. Dispute ride fare or charges. Submit feedback on driver.
To contact Lyft, you can go through the help prompts on the mobile app, use the website to send an email, or contact the Safety Team through a 24/7 critical response line.
How to Contact Lyft. Lyft has a number of ways to get in contact with their customer support team. See a list of all the ways to reach Lyft below. The best way to currently contact Lyft is through their help center (https://help.lyft.com/hc/en-us).