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2. Amazon customer service workers are scared AI will replace ...

   www.aol.com/finance/amazon-customer-workers...

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3. I had a remote tech job at Amazon, but then RTO kicked in. I ...

   www.aol.com/had-remote-tech-job-amazon-095018842...

   Gazi Jarin joined Amazon as a software engineer in July 2022, working remotely. By August 2023, she was asked to RTO. In December, the company asked her to move cities.

4. Layoffs, abusive calls, and AI fears: Inside the front lines ...

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   Andrew Jassy, chief executive officer of web services for Amazon.com Inc., speaks during the 2019 CERAWeek by IHS Markit conference in Houston, Texas, U.S., on Monday, March 11, 2019.

5. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

6. List of Amazon locations - Wikipedia

   en.wikipedia.org/wiki/List_of_Amazon_locations

   List of Amazon locations. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees globally ...

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

8. Amazon axed more than 100 customer service managers in CEO ...

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   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

9. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...