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2. Sales letter - Wikipedia

   en.wikipedia.org/wiki/Sales_letter

   Sales Letter intended to get the customer to commit to purchasing the product or service, typically without any further intervention. Sales letter are a special form of advertising, aiming to sell company’s goods and services. Sales letter must be arouse interest, sound convincing, create a desire and encourage the reader to take action.

3. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

4. Business letter - Wikipedia

   en.wikipedia.org/wiki/Business_letter

   Business letter. A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of content, for example to request direct information or action ...

5. Dow rises 200 points to close at a record - AOL

   www.aol.com/news/dow-rises-200-points-close...

   The blue-chip Dow jumped 210.82 points, or 0.53%, to 40,211.72. The S&P 500 added 0.28% to 5,631.22. Both touched new intraday highs in the session, while the former also saw a record close. The ...

6. AOL Mail

   mail.aol.com

   Explore our AOL Mail product page to learn even more. Start for free. Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Microsoft Office - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Office

   Microsoft Word is a word processor included in Microsoft Office and some editions of the now-discontinued Microsoft Works. The first version of Word, released in the autumn of 1983, was for the MS-DOS operating system and introduced the computer mouse to more users.