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Airline reservations system. Airline reservation systems ( ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are ...
The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ). The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board ...
Passenger service system. A Passenger Service System or PSS is a network of software applications that help airlines manage all the passenger-related operations from ticketing to boarding. [ 1] The PSS usually comprises an airline reservations system, an airline inventory system and a departure control system (DCS).
A passenger name record ( PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
Airport check-in. Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline.
An older, non-computerized Air Transat boarding pass from 2000. A boarding pass or boarding card is a document provided by an airline during airport check-in, giving a passenger permission to enter the restricted area of an airport (also known as the airside portion of the airport) and to board the airplane for a particular flight.
Passengers with e-tickets are required to check-in at the airport for a flight in the usual manner, except that they may be required to present an e-ticket itinerary receipt or personal identification, such as a passport, or credit card. They can also use the Record locator, often called booking reference, a code of six letters and digits.
The Go Big option, which goes on sale Aug. 16, includes free snacks and beverages (including alcoholic beverages), one checked and one carry-on bag, priority check-in and boarding, and free Wi-Fi.