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* Click on “Manage how you sign in to Microsoft”. * Click on “Add email” You can either create a new Outlook email or add an existing email address you want to use. * Follow the prompts to verify your new email address. * Once added, you can then make the new email the Primary Alias and then remove the initial email address if you so want.
1. Reset Alternate Email Address for MFA: Since your alternate email address is the same email address you can't access, you'll need to update it: Go to the Microsoft Account Recovery Page: Visit the Microsoft account recovery page. Enter Your Microsoft 365 Email Address: Enter the email address associated with your Microsoft 365 account.
This email address being used was created 2 months ago. I created a Microsoft account with it about 1 month ago. I believe there is an issue with my accounts and I am unable to get in touch with anyone. I used to be able to log on to Microsoft Word, Excel etc. after I purchased it via Office 365 using my personal Gmail account.
I have a Microsoft 365 subscription under my personal email address, and a separate Microsoft account under a separate email address. I'd like to link it to the second profile (under separate email address), in order that I can use the subscription when I'm logged in that profile.
Then choose "Forget" from the menu. The next time you sign in, O365 will ask if you want to remember this account so that signing in is quicker. You may also uncheck the box that says "Allow my organization to administer this device" to remove the credentials from this PC.
Hello, I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
1. Open Edge to log into first Office 365 account. 2. Select the Settings and More ... icon, and then New InPrivate window. 3. After the InPrivate Browsing window opens, log into your second Office 365 account. Your time and understanding will be highly appreciated. Best regards, Shyamal.
1.First enter your question into the search（input“MSA”）, then click "Sign in to contact support" at the bottom of the page. 2. Currently logged in to another valid Micorsoft account. 3. Under "Microsoft 365 and Office", select "manage account security". 4. Under Categories, select Manage Account Security, and then click Confirm.
UPDATE: I just solved the problem mentioned below, by deleting the entries for my Microsoft365 account in Microsoft Authenticator on my Iphone. Afterwards, in Microsoft Authenticator, I clicked the + sign to add my account again. PLEASE NOTE, before doing this, make sure you backup you Microsoft Authenticator settings (not needed in my case to ...
I have the same problem. Bought a work computer but have to use my personal email address and Microsoft account to log in. If I put in the work email purchased as a work account in Microsoft 365, it just says the account doesn't exist. In this case, I have administrative rights to the business accounts.