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Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
And I have played it already. I wanted to play again today, I click the play button and I was told to choose my username. I already have a username. I tried typing in my old name but it is already taken. I don't want a new name, or loose all my worlds so how do I contact Minecraft support with this problem? Here the message:
Even though I marked the issue as solved in my original conversation, Minecraft support sent me an automated follow-up email and said this: "If you need further help, please feel welcome to reply back to this email in the next six days to reach our support team." Of course, I sent a reply saying that I still can't access my account.
I contact Mojang support about this. There was a bit of back and forward and then they just closed my case. Mojang case ID 6324114. This seems like a strange way to treat your customers, especially one that was an initial pioneer of the game, purchasing it while it was still in beta.
Mojang Support: Hacked Account. I've been trying ever since April 2 to get ahold of Mojang Customer Support via telephone or email (both of which are conveniently non-existent, its almost as if they don't want you diligently coming to them as a paid customer for answers to problems concerning their product), as I received an email stating my ...
how do i actually contact mojang support? i have issues migrating since I don't remember my security questions. trying to reset the questions does not seem to work either. I get the email to reset my questions. but when I enter the link. it asks me to TYPE IN the questions I am trying to reset because of a "new device"
It is important to select "Migration Support" as the question category and specify in the details section that you cannot begin the migration process because you cannot log in with your Mojang account on the Minecraft website. They manage those accounts before the migration, and only they will be able to assist you.
Hi, This is NOT xbox related, however posting it here as Microsoft owns Minecraft. I contacted multiple times Mojang support without success (no replies). The problem is: I purchased the redeem code on Amazon for Minecraft Java Edition; redeemed the code through minecraft.net site (Java edition). However, no game is available to me; no records ...
When submitting a support request, you should get a response back within a short while (my tests have been a few minutes) that provides a link to a "Minecraft Expert" to chat with. If you're not getting anything back, check your spam filtering both in your local email client, and with your provider settings. 1.
Minecraft Support - Not even once. Let this be the lesson to never bother contacting Mojang support. They are the most unhelpful incompetent borecases I ever got to experience. They are worse than Steam Support when Steam Support was bad. Cause at least Steam support only had people not interested in working, instead of not listening.