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The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
Bowing. Bowing. Bowing in the tatami room. Bowing (お辞儀, o-jigi) is probably the feature of Japanese etiquette that is best known outside Japan. Bowing is extremely important: although children normally begin learning how to bow at a very young age, companies commonly train their employees precisely how they are to bow.
Ichi-go ichi-e. Ichi-go ichi-e ( Japanese: 一 期 一 会, pronounced [it͡ɕi.ɡo it͡ɕi.e], lit. "one time, one meeting") is a Japanese four-character idiom ( yojijukugo) that describes a cultural concept of treasuring the unrepeatable nature of a moment. The term has been roughly translated as "for this time only", and "once in a lifetime".
A recent survey by Arizona State University's W.P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers surveyed ...
The Toyota Way. The Toyota Way is a set of principles defining the organizational culture of Toyota Motor Corporation. [1] [2] The company formalized the Toyota Way in 2001, after decades of academic research into the Toyota Production System and its implications for lean manufacturing as a methodology that other organizations could adopt. [3]
A Japanese proverb ( 諺, ことわざ, kotowaza) may take the form of: a four-character idiom (四字熟語, yojijukugo). Although "proverb" and "saying" are practically synonymous, the same cannot be said about "idiomatic phrase" and "four-character idiom". Not all kan'yōku and yojijukugo are proverbial. For instance, the kan'yōku kitsune ...
You've always know just what you want, always got just what you need. Anything you looking for, and there a little more. And every years go by my friends, these sudden things you can depend onto go your way, really make your day. What you want is what you get, every day in every way. What you want is what you get at McDonald's today.
The customer is not a moron. "The customer is not a moron. She's your wife." ( David Ogilvy) " The customer is not a moron. She's your wife " is a famous quotation attributed to advertising executive David Ogilvy in 1955. [1] It subsequently appeared in his 1963 book, Confessions of an Advertising Man. [2] Ogilvy made his remark in response to ...