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2. The printer does not respond to anything on the network. The blue light is not on any more, that went out after a reset a few times back. 3. I have tried to access the printer with HP Smart ("printer is offline") and with HP Print and Scan Doctor ("Cannot communicate with the device"). 4. I have tried all this on TWO different computers.
Reseat the printhead up to three times. Slip your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before proceeding. Figure : Open the cartridge access door.
Here are a few steps you can try to troubleshoot and resolve the problem: Restart the Printer: Turn off the printer. Unplug the power cord from the back of the printer and from the power outlet. Wait for about 1-2 minutes. Plug the power cord back into the printer and the power outlet.
Though out of warranty, I called HP support and was instructed to: 1)unplug both ends of the power cord from both the printer and my surge protector. 2)hold the power button for 5 seconds. 3)plug in the printer directly to a wall outlet. Problem solved. According to the technician, static caused by the surge protector builds up and causes the ...
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A) Please follow the steps below to perform a power drain. 1) Take out the cartridges. 2) Unplug the power cord from the printer & wall. 3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds. 4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the ...
1) Take out the cartridges. 2) Unplug the power cord from the printer & wall. 3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds. 4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.
Wait until the printer is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 60 seconds. Plug the power cord back into the wall outlet. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
well many people doesn't about it. 1. Remove the power cord from the back of the printer while the printer is ON. 2. While the power cable is unplugged, press and hold the power button for 20 seconds. 3. Release power button after 20seconds. 4. Plug the power cord back into the printer and turn ON the printer.
This normally is an indication of a hardware malfunction in the ink system of the printer, either printhead or internal portion of the ink system in the printer. I see you have done much troubleshooting to address this issue. There is a document that addresses troubleshooting this type of error, however, for the B210.