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The employee undertaking the role of a receptionist must show good organisational, communication and customer service skills in order to ensure efficiency. [4] The receptionist should be aware of scammers who try to obtain the inner information of an office or medical practice to abuse or exploit it. [5]
Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...
People in this job typically have less than 20 years' experience. Skills that are associated with high pay for this job are those in customer service metrics, Microsoft Office, customer relationship management, and oral and verbal communication.
When you're employed as a receptionist, you're the face of the company you're working for, and what you say and do creates the first impression many people will have when they make contact with your
A secretary, administrative assistant, executive assistant, personal secretary, [ 4 ] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation, communication, and/or organizational skills within the area of administration.
The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...
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