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2. Office administration - Wikipedia

   en.wikipedia.org/wiki/Office_administration

   The employee undertaking the role of a receptionist must show good organisational, communication and customer service skills in order to ensure efficiency. The receptionist should be aware of scammers who try to obtain the inner information of an office or medical practice to abuse or exploit it.

3. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

4. Waiting staff - Wikipedia

   en.wikipedia.org/wiki/Waiting_staff

   Waiting staff. Waiting staff ( BrE ), [1] waiters ( MASC) / waitresses ( FEM ), or servers (AmE) [2] [3] are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiting staff follow rules and guidelines determined by the manager.

5. Skills Spotlight: Customer Service And 12 Related Jobs - AOL

   www.aol.com/2014/05/23/skills-spotlight-customer...

   Shutterstock In a world where every customer interaction is caught on camera, video, microphone or social media, it takes a special group of people to work in customer service. Rarely do they hear ...

6. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

7. Shocking confessions from people who work in customer service

   www.aol.com/news/2015-09-04-shocking-confessions...

   Good customer service is integral to any thriving business. While the businesses themselves can offer promotions or discounts to bring in new customers, only the customer service representatives ...