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Welcome to the Paramount+ Help Center. Not in the U.S.? Visit support.paramountplus.com. How can we help?
Contact Us. Need help? We've got you covered. To get started on a solution, just answer a couple questions.
There are several ways to reach us: Via Chat. Simply select the Chat icon in the bottom right corner of any page. On X (formerly Twitter). Tweet us anytime at @AskParamount. On Facebook. Go to facebook.com/paramountplushelp.
How do I contact Paramount+ Customer Support? How do I change or update my Paramount+ billing information? How do I recover or reset my Paramount+ password?
If you're having issues streaming on your mobile device with the Paramount+ app, try force quitting the Paramount+ app on your device. When you force quit the app, it refreshes the app which can resolve streaming issues. You should also check your network connectivity or cellular data, if applicable.
Why do I see error messages when I try to playback video on Paramount? How do I recover or reset my Paramount+ password? The app crashes when I try to load it on my device. How do I fix this?
Yes, currently, we are experiencing the issue (s) listed below, but we can update you as soon as this gets resolved! Just use these steps so we can notify you: Place a checkmark in the box next to the issue affecting you. Enter your email address in the relevant field. You'll be notified upon resolution.
It’s easy to keep your Paramount+ billing information up to date to ensure uninterrupted streaming of your favorite shows and movies. For instructions, just select the device you used to subscribe to Paramount+, below.
If you forgot your password and are having trouble logging in to your Paramount+ account, you can easily recover a temporary password that can be reset and customized to your preference. You can also change your password, too. Just choose a topic below for instruction.
How do I change or update my Paramount+ billing information? Who do I contact for billing-related questions, if I signed up for Paramount+ through a third party? How and when will I be billed for Paramount+? Why am I seeing unrecognized charges from Paramount+?