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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Open access - Wikipedia

    en.wikipedia.org/wiki/Open_access

    Open access. Open access logo, originally designed by Public Library of Science. A PhD Comics introduction to open access. Open access ( OA) is a set of principles and a range of practices through which research outputs are distributed online, free of access charges or other barriers. [1]

  4. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. Marshall Field used slogans such as "Give the lady what she wants" in his Chicago department store. [citation needed] " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  6. 8 out of 10 women change their name after marriage ... - AOL

    www.aol.com/finance/8-10-women-change-name...

    What's in a name? In the beginning, it's a wobbly scribble on the front of a schoolbook, or called out in attendance. Later in life it's displayed at the top of a CV, stamped on a driver's license ...

  7. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]

  8. Shop the secret deals only available for Amazon Prime ... - AOL

    www.aol.com/lifestyle/shop-the-secret-deals-only...

    Canero Satin Heatless Curling Set. $8 $16. Save $8 with Prime. Give your hair a break from hot tools and opt for this deeply discounted heatless curling set instead. Simply wrap your damp hair ...

  9. Rich Gen Zers and millennials are investing in jewelry ... - AOL

    www.aol.com/finance/rich-gen-zers-millennials...

    The story diverges even further on a wider scale with just 6% of older respondents rating the global economy as good, compared to 46% of those aged 21 to 43. On a personal level, however, both age ...