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For technical questions, please contact the Help Desk at 800-745-9683. Get answers to your medical questions from the comfort of your own home.
Discuss complex medical issues or new severe medical symptoms. These are often best addressed in a visit with your provider or care team. View bills and make payments. Ask questions about family members from your own Patient Gateway account. Securely message your care team for non-urgent medical concerns.
For help, please click Technical Support/FAQ at the bottom of the log-in and home page or call the Patient Gateway Support Desk at 800-745-9683. Welcome to the new Message Center! Reviewing past messages and sending new ones is much simpler than before.
Get answers to your medical questions from the comfort of your own home. No more waiting for a phone call or letter – view your results and your doctor's comments within days.
Patient Gateway provides secure online access to your health information whenever you need it. Check upcoming appointments, communicate with your doctor’s office, review medications and pay medical bills—all seamlessly online 24/7.
Mass General Brigham Patient Gateway is a secure and convenient online tool that allows patients to: View test results. Communicate with your doctors. Request, confirm, or cancel appointments. Request prescription renewals. View visit summaries. View and pay bills online. View your health record information.
Mass General Brigham Patient Gateway is a secure electronic portal that helps you better manage your own health or the health of a family member. Patient Gateway allows you to do these things and more: For more information, please watch the Mass General Brigham Patient Gateway overview video.