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Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Multi-factor authentication ( MFA; two-factor authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism. MFA protects personal data —which may include personal identification or financial ...
In the United Kingdom, telephone numbers are administered by the Office of Communications ( Ofcom ). For this purpose, Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations.
For more information and assistance with Two-Factor Authentication, we recommend contacting your bank or institution using the phone number on the back of your credit or debit card.
Google Authenticator. Google Authenticator is a software-based authenticator by Google. It implements multi-factor authentication services using the time-based one-time password (TOTP; specified in RFC 6238) and HMAC-based one-time password (HOTP; specified in RFC 4226), for authenticating users of software applications. [2]
2-Step Verification with a Security Key A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.