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  2. Trump International Hotel and Tower (Chicago) - Wikipedia

    en.wikipedia.org/wiki/Trump_International_Hotel...

    The design of the building includes, from the ground up, retail space, a parking garage, a hotel and condominiums. The 339-room hotel opened for business with limited accommodations and services on January 30, 2008, then full accommodation and services on April 28. The building was topped out in late 2008 and construction was completed in 2009.

  3. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  4. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...

  5. How are hotel rooms designed? Here's how Hilton gets guest ...

    www.aol.com/news/hotel-rooms-designed-heres...

    Getting a model room design down on paper can take six to 12 months. Procuring the product can take an additional two to six months, as many of the pieces are custom. “You know, they have to ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. .dwg - Wikipedia

    en.wikipedia.org/wiki/.dwg

    Open but Proprietary [3] DWG (from drawing) is a proprietary [3] binary file format used for storing two- and three- dimensional design data and metadata. It is the native format for several CAD packages including DraftSight, AutoCAD, ZWCAD, IntelliCAD (and its variants), Caddie and Open Design Alliance compliant applications.

  8. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...

  9. AutoCAD - Wikipedia

    en.wikipedia.org/wiki/AutoCAD

    Drawing Standards File .dws: Using the CAD Standards feature of AutoCAD, a Drawing Standards File may be associated to any .dwg or .dwt file to enforce graphical standards. Drawing Interchange Format .dxf: The .dxf format is an ASCII representation of a .dwg file, and is used to transfer data between various applications. [34]