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Learn about 23 customer service job titles, including their average salary and primary duties, so you can find the right customer service role for your career.
Below is a list of the top 20 Customer Service job titles based on Google queries we found on ahrefs. Customer Service Representative is the #1 searched-for job by candidates and is also the #1 most requested customer service job description by employers (see Top 10 list below).
Customer service job descriptions should include details about the mission of a company, the specifics of the role, the requirements and desired experiences for qualified candidates to bring to the role, and the benefits and perks of working at your company.
If you’re naming a new team or considering renaming your existing one, here are plenty of example customer service job titles and team names to choose from — along with some factors to consider in picking the right name. 43 customer service job titles and team names.
If you’re looking to expand your team and fill in gaps in your org chart, here are some of the top in-demand jobs in the customer service industry to add to your company’s workforce. Use these most popular customer service job titles to get the most candidate traffic and applications for your team.
Want to find the perfect title for your customer service jobs? Here are all of the titles you can choose, and how to choose the right ones.
Whether you are looking to hire the right talent or planning your career trajectory, knowing these key positions will provide valuable insights into the workings of an efficient customer service department. 1. Customer Support Representative.
Below are some general and specific customer service job titles – from the top to the bottom of the hierarchy – along with their required skills and average salaries. We also show you how to identify these skills in your job candidates.
This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Modify this customer service job description with the key duties and responsibilities for your CSR role. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional ...
Customer Service Job Titles. Retail Customer Service Representatives: Retail stores (both physical location and online stores) rely on their employees to provide a high level of customer care at every level. Cashiers, salespeople, management, and billing departments are examples of customer service jobs in a retail setting.