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Software development. In software engineering, CI/CD or CICD is the combined practices of continuous integration (CI) and continuous delivery (CD) or, less often, continuous deployment. [1] They are sometimes referred to collectively as continuous development or continuous software development. [2]
Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
circleci .com. CircleCI is a continuous integration (CI) and continuous delivery (CD) platform that can be used to implement DevOps practices. [2] The company was founded in September 2011 and has raised $315 million in venture capital funding as of 2021, at a valuation of $1.7 billion. [1]
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Edward Yourdon. Edward Nash Yourdon (April 30, 1944 – January 20, 2016) was an American software engineer, computer consultant, author and lecturer, and software engineering methodology pioneer. He was one of the lead developers of the structured analysis techniques of the 1970s and a co-developer of both the Yourdon/Whitehead method for ...
Continuous integration ( CI) is the practice of integrating source code changes frequently and ensuring that the integrated codebase is in a workable state. Typically, developers merge changes to an integration branch, and an automated system builds and tests the software system. [1] Often, the automated process runs on each commit or runs on a ...
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...