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Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result.. The cuts will start Aug ...
Spectrum is the trade name of Charter Communications, which acquired Time Warner Cable and Bright House Networks in 2016. Learn about the history, services, and controversies of Spectrum, including its internet, mobile, and TV offerings.
A call centre is a facility for handling large volumes of telephone enquiries, while a contact centre is a broader concept that includes other communication channels. Learn about the origins, types, and features of call centres and contact centres, and their impact on customer service and labour.
Charter Communications is the largest cable operator and pay TV service in the US, with over 32 million customers in 41 states. It offers broadband, cable TV, digital phone, home security, and internet security services under the Spectrum brand.
In addition, Spectrum pledged to give customers credits when the company’s customer service doesn’t live up to its promises, or for internet outages that are out of the customer’s control ...
Credit - Illustration by TIME. This article is part of The D.C. Brief, TIME’s politics newsletter. Sign up here to get stories like this sent to your inbox.. No poll is predictive. Every single ...
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