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Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...
United Airlines, Inc. is a major airline in the United States headquartered at the Willis Tower in Chicago, Illinois. [9] [10] [11] United operates an extensive domestic and international route network across the United States and all six inhabited continents [12] primarily out of its eight hubs, with Chicago–O'Hare having the largest number of daily flights [13] and Denver carrying the most ...
Galileo is a computer reservations system (CRS) owned by Travelport. As of 2000, it had a 26.4% share of worldwide CRS airline bookings. [1] In addition to airline reservations, the Galileo CRS is also used to book train travel, cruises, car rental, and hotel rooms. The system was originally known as Apollo, launched in 1971 by United Airlines ...
Record locator. In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an ...
Airline reservations system. Airline reservation systems (ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are ...
A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
Passenger service system. A Passenger Service System or PSS is a network of software applications that help airlines manage all the passenger-related operations from ticketing to boarding. [1] The PSS usually comprises an airline reservations system, an airline inventory system and a departure control system (DCS).
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
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