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  2. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    Performance appraisal. A performance appraisal, also referred to as a performance review, performance evaluation, [ 1] (career) development discussion, [ 2] or employee appraisal, sometimes shortened to "PA", [ a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated.

  3. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    For other meanings, see Smart. S.M.A.R.T.(or SMART) is an acronymused as a mnemonicdevice to establish criteria for effective goal-settingand objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development. The term was first proposed by George ...

  4. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect.. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1]

  5. AOL Mail

    mail.aol.com

    AOL Mail is free and helps keep you safe. From security to personalization, AOL Mail helps manage your digital life Start for free

  6. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business correspondence. Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence refers to the written communication between persons.

  7. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    Business process management ( BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. [ 1][ 2] Any combination of methods used to manage a company's business processes is BPM. [ 3] Processes can be structured and repeatable or unstructured and variable.

  8. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business. These are also typically the goals and ...

  9. Open letter - Wikipedia

    en.wikipedia.org/wiki/Open_letter

    An open letter is a letter that is intended to be read by a wide audience, or a letter intended for an individual, but that is nonetheless widely distributed intentionally. [1] [2] Open letters usually take the form of a letter addressed to an individual but are provided to the public through newspapers and other media, such as a letter to the ...