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Though it’s not the Halloween season yet, we’ve rounded up 10 of the worst customer service horror (and sometimes really awkward) stories that will give you bad dreams. Or call them cautionary tales for the business owners who actually care.
I recently posted an article where I asked the BuzzFeed Community to tell me about the worst customers they've ever dealt with in a customer service job.
Hospitality Workers Share 50 Encounters With Customers That Left Them Speechless. Austeja Zokaite and. Dominyka. 59. 9. Share. ADVERTISEMENT. Customer service jobs are one of the most difficult ones out there, and anyone working one deserves at least a medal and a pat on the back for surviving. This might sound over the top, but in many cases ...
The negative customer service stories address the emotional intelligence team members need to deliver memorable service. Below are the 25 worst customer service stories of the 40 that I received in response to the question: What is the worst thing a customer service rep ever said to you?
8 examples of bad customer service 1. Threatening a client that something bad might happen if they don’t buy your service. Lucy Thorpe, a digital marketing specialist, shared this story of a bad customer experience. Once she took her youngest daughter to get her eyes checked.
Below, we’ve listed real-world examples of customer service gone horribly awry and offered up some universal lessons that can be gleaned from these stories. The underlying truth in all of them? Take your customer relationships seriously.
Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. A Year of Extremes 2018 was a year of unpleasant extremes in customer interactions.
Bad Customer Service Exposed: 5 Stories to Learn From. 11 minute read. By Michelle Hawley. May 2, 2024. Customer Experience. Explore five notorious customer service failures and key...
Read stories of spectacularly bad customer service, plus get some tips for how to keep situations like these from happening at your company.
Bad customer service is everywhere and can affect any business. In this post, discover how to spot and avoid it by learning from real-life examples.