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CRA locked account - my experience. I was one of the users who was affected by the recent 'data breach' which locked tens of thousands of people out of their CRA account. I haven't received any direct communication from the CRA in regards to this outside of the email that my email address has been removed from my account.
As well as what others have suggested you can log into your Service Canada account and use its CRA link to see your CRA account. (But that won't be a solution if you are trying to use your tax software's autofill option.) I’ve had zero issues using my desktop. Using my phone or iPad however hasn’t worked once.
ANSWER: 10,000 CRA account login were released on the dark web. You have to call in with SIN and a previous tax return. Change info and a security question. I'm not sure that's actually true. I've been locked out of my account 2 years in a row while trying to file my taxes while outside the country.
Just got off the phone with the CRA - they seem to be having some issues with their system as the lady on the other end wasnt able to log in to her end either. Sounded like it was a Canada wide thing.
Tried to sign in to CRA using MS Edge and it worked! I was using chrome on my laptop and it did not work, I switched to Microsoft edge and it worked just fine, its probably a browser issue so if this happens again switch to another browser. Had the same problem, open a new tab in incognito and it works just fine.
If you don’t know your password or questions you would have to re-register. CRA can only reset your attempts. If you re-register you’ll have access to all of the same information. Call CRA and they can unlock your account. But you can't change your security questions, you'll have to make another account.
CRA MyAccount login page. I have been trying to sign into MyAccount to begin filing my tax return. I have always used the sign-in partner option. When selecting this option, it brings me to my bank's login, then asks me to verify my identity with SIN, DOB, and line 1500 of my most recent tax return. After doing so, I'm told I already have an ...
You don't. You wait for your Notice of Assessment in the mail and then you can create a MyAccount on CRA. It’s my first year filing taxes so my CRA account is non existent right now. So I called CRA to see how I am able to receive CERB/CESB and I just need to change my address with the operator.
When you sign up for a MyCRA account, it's mailed to you at the address CRA has for you. Every two years or so after that, when you log in, they present you with a new 2FA card on screen that you're supposed to save and/or print. In other words, you get the 2FA for the MyCRA account from the MyCRA account.
If you just want to get info from your CRA account and you have access to your Service Canada account see if you can use it's CRA account link to access your CRA account. You can call them at 8:00 am. Then you will not wait for a long time. 1 800 959 8281. Prepare your SIN, address, and recent tax document.