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  2. The New York Times - Wikipedia

    en.wikipedia.org/wiki/The_New_York_Times

    History 1851–1896 Main article: History of The New York Times (1851–1896) The New York Times was established in 1851 by New-York Tribune journalists Henry Jarvis Raymond and George Jones. The Times experienced significant circulation, particularly among conservatives; New-York Tribune publisher Horace Greeley praised the New-York Daily Times. During the American Civil War, Times ...

  3. BLUF (communication) - Wikipedia

    en.wikipedia.org/wiki/BLUF_(communication)

    In writing policy papers and memos, military professionals, intelligence analysts, policy analysts, and the like need to include any second-order or third-order effect in their BLUF. The inclusion upfront of the result of the direct result of an action or change will entice the busy policymakers to read the whole memo or set it aside and read ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Shocking confessions from people who work in customer service

    www.aol.com/news/2015-09-04-shocking-confessions...

    Good customer service is integral to any thriving business. While the businesses themselves can offer promotions or discounts to bring in new customers, only the customer service representatives ...

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  7. Memorandum - Wikipedia

    en.wikipedia.org/wiki/Memorandum

    A memorandum (pl.: memoranda; from the Latin memorandum, "(that) which is to be remembered"), also known as a briefing note, is a written message that is typically used in a professional setting. Commonly abbreviated memo, these messages are usually brief and are designed to be easily and quickly understood. Memos can thus communicate important ...

  8. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  9. Fox News - Wikipedia

    en.wikipedia.org/wiki/Fox_News

    A leaked memo from Fox News vice president Bill Sammon to news staff at the height of the health care reform in the United States debate has been cited as an example of the pro-Republican Party bias of Fox News. His memo asked the staff to "use the term 'government-run health insurance,' or, when brevity is a concern, 'government option ...