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This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Google also offers a two-step verification option—for additional security against hacking—that requests a validation code each time the user logs into their Google account. The code is either generated by an application ("Google Authenticator" or other similar apps) or received from Google as an SMS text message, a voice message, or an ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.