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  2. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

  3. Support.com - Wikipedia

    en.wikipedia.org/wiki/Support.com

    TechSolutions - direct-to-consumer tech support for connected devices with help from live tech support agents via phone, chat, or virtual house calls; includes Support.com Guided Paths, free self-support tools; Virtual call center services and remote IT Help desk support - outsourced technical support services including remote call center ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    Primarily, by using an off-premises extension (OPX) for each subscribing business, connected at a switchboard at the answering service business, the answering service would answer the otherwise unattended phones of the subscribing businesses with a live operator. The live operator could take messages or relay information, doing so with greater ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).

  6. Online chat - Wikipedia

    en.wikipedia.org/wiki/Live_support_software

    Online chat is any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based ...

  7. Text (company) - Wikipedia

    en.wikipedia.org/wiki/Text_(company)

    Text (formerly LiveChat Software, WSE: TXT) is a customer service software company. It provides programmable tools for making B2B and B2C communication functions using its web service APIs . [6] It is also making software as a service products related to artificial intelligence , customer support , e-commerce , and lead generation .

  8. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    Get support day or night for your AOL account, security software or just about any device you own. 24x7 support for your AOL account issues plus security products. Learn more. Unlimited tech ...

  9. LivePerson - Wikipedia

    en.wikipedia.org/wiki/LivePerson

    LivePerson is a global technology company that develops conversational commerce and AI software. [ 2] Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands. In 2018, the company announced its AI offering, allowing customers to ...

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