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  2. Bank Mandiri - Wikipedia

    en.wikipedia.org/wiki/Bank_Mandiri

    Bank Mandiri is the result of the merger made by Indonesian government from four older government-owned banks that failed in 1998. Those four banks were Bank Bumi Daya, Bank Dagang Negara, Bank Ekspor Impor Indonesia, and Bank Pembangunan Indonesia. During the amalgamation and reorganisation, the government reduced the number of branches by 194 ...

  3. Bank Central Asia - Wikipedia

    en.wikipedia.org/wiki/Bank_Central_Asia

    Website. www .bca .co .id. PT Bank Central Asia Tbk, commonly known as Bank Central Asia ( BCA) is an Indonesian bank founded on 21 February 1957. It is the largest private bank in Indonesia with an asset of Rp 1.029,83 trillion (USD 68,5 billion) as of 2022. [ 2] It is headquarters at BCA Tower in Jakarta .

  4. Certificate of Deposit Account Registry Service - Wikipedia

    en.wikipedia.org/wiki/Certificate_of_Deposit...

    The service can place multiple millions in deposits per customer and make all of it qualify for FDIC insurance coverage. [3] [4] A customer can achieve a similar result, as far as FDIC insurance is concerned, by going to a traditional deposit broker or opening accounts directly at multiple banks (although depending on the amount this could require a lot more paperwork).

  5. Bank teller - Wikipedia

    en.wikipedia.org/wiki/Bank_teller

    Bank teller. A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [ 1] Tellers also deal with routine customer service at a branch.

  6. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...

  7. Banking as a service - Wikipedia

    en.wikipedia.org/wiki/Banking_as_a_service

    The API-based bank as a service platform serves as the back-end that hosts standalone independent FinTech startups and integrates seamlessly with any existing back-office of traditional banks. This allows non-banks to easily and cost-effectively launch additional financial products and expand into additional markets. [3]

  8. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Charter Mark was an award demonstrating the achievement of national standard for excellence in customer service in United Kingdom public sector organisations. Introduced in 1991, it was replaced in 2008 by Customer Service Excellence standard, with the last issued Charter Marks expiring in 2011. The Charter Mark was one of the consequences ...

  9. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

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