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“Fake reviews not only waste people’s time and money, but also pollute the marketplace and divert business away from honest competitors,” FTC Chair Lina Khan said in a statement.
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Review bomb. A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts [ 1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [ 2] While a large number of negative reviews may simply be the result of a large number of ...
On July 9, 2020, the app for Donald J. Trump for the App Store was review bombed due to Trump's threat to ban TikTok. [ 134] On January 28, 2021, American investment and trading app Robinhood was review bombed on Google Play Store following the company's restriction of buying certain stocks.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
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In Amazon's system, those making the original purchase are allowed to leave a verified review for the product, thus boosting the rating by posting a fake five-star review. The customer's address may have been previously obtained by a third-party seller, or even through a simple Internet search.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.