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Indonesian (Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 9 ] It is a standardized variety of Malay, [ 10 ] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.
Interfaith greetings (Indonesian: Salam Lintas Agama), sometimes referred as Bhinneka greetings (Indonesian: Salam Kebhinekaan), [1] are often used to open formal meetings in Indonesia. The phrases combine the greeting phrases of several or all major religions in Indonesia. These greeting phrases have become widespread during the Reformasi era ...
Malay grammar is the body of rules that describe the structure of expressions in the Malay language (Brunei, Malaysia, and Singapore) and Indonesian (Indonesia and Timor Leste). This includes the structure of words, phrases, clauses and sentences. In Malay and Indonesian, there are four basic parts of speech: nouns, verbs, adjectives, and ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The Charter Mark was an award demonstrating the achievement of national standard for excellence in customer service in United Kingdom public sector organisations. Introduced in 1991, it was replaced in 2008 by Customer Service Excellence standard, with the last issued Charter Marks expiring in 2011. The Charter Mark was one of the consequences ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...
The International Customer Service Institute ( TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [ 1]
Federal. Titles of Malaysian royalty and rulers: Yang di-Pertuan Agong (literally, 'He who is made Supreme Lord' but usually 'Supreme Head' or 'Paramount Ruler') is the official title of the ruler of all Malaysia, elected from among the nine heads of the royal families. The title is often glossed 'King' in English.