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Record locator. In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an ...
A passenger name record ( PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
Once a flight has departed, the reservation system is updated with a list of the checked-in passengers (e.g. passengers who had a reservation but did not check in (no shows) and passengers who checked in, but did not have a reservation (go shows)). Finally, data needed for revenue accounting and reporting is handed over to administrative systems.
Passengers with e-tickets are required to check-in at the airport for a flight in the usual manner, except that they may be required to present an e-ticket itinerary receipt or personal identification, such as a passport, or credit card. They can also use the Record locator, often called booking reference, a code of six letters and digits.
The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ). The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board ...
Computer glitches. Air traffic controller shortages.Bad weather. Holiday crunches. Accidents and investigations. Unruly passengers.So many things can cause a flight to be delayed or canceled.