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Only when the airline receives the payment or a passenger redeems miles/points, a ticket is issued which is linked to the reservation and allows the passenger to travel. Historically, reservation and payment are separate steps, with the allowed time between booking and payment being defined in the fare rules when the reservation is made. [3]
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
The airline smart card enables quick and easy passenger identification; allowing them to obtain a ticket and pay for other products and services. The smart card provides airlines the opportunity to increase savings in distribution costs, provide better security against fraud, allow more access to self-service facilities, and provide a better ...
Airline reservations system. Airline reservation systems ( ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are ...
No-shows occur when the Travel Agent fails to cancel a booking that is not required by the customer which leads to inventory spoilage. If the reservation is not cancelled it may result in a No-show rebooking/refund restrictions may apply for no-show after ticketing. Un-ticketed segments which result in No-Show shall be liable to penalty fees.
Passenger name record. A passenger name record ( PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required ...
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