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  2. Retail apocalypse - Wikipedia

    en.wikipedia.org/wiki/Retail_apocalypse

    Retail apocalypse refers to the closing of numerous brick-and-mortar retail stores, especially those of large chains, beginning around 2010 and accelerating due to the mandatory closures during the COVID-19 pandemic. [2] [3] In 2017 alone, more than 12,000 physical stores closed. The reasons included debt and bankruptcy in the face of rising ...

  3. Criticism of Walmart - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Walmart

    Criticism of Walmart. The American multinational retail chain Walmart has been criticized by many groups and individuals, such as labor unions and small-town advocates, for its policies and business practices, and their effects. Criticisms include charges of racial and gender discrimination, [1] [2] [3] foreign product sourcing, anti ...

  4. List of retailers affected by the retail apocalypse - Wikipedia

    en.wikipedia.org/wiki/List_of_retailers_affected...

    However, that store and all remaining new locations closed by July 2020, likely due to the COVID-19 pandemic. Crate & Barrel's children's line Land of Nod closed all of its retail stores in February 2018. CVS Pharmacy announced in November 2021 that it planned to close 900 stores over a three-year period, starting in spring 2022.

  5. 'The customer is always right?' Is AI the antidote to bad ...

    www.aol.com/customer-always-ai-antidote-bad...

    A recent survey by Arizona State University's W.P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers surveyed ...

  6. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...

  7. Bad Business: When the Customer's Always Wrong(ed) - AOL

    www.aol.com/2012/01/11/bad-business-when-the...

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  8. Shopping while black - Wikipedia

    en.wikipedia.org/wiki/Shopping_while_black

    Shopping while black. " Shopping while black " is a phrase used for the type of marketplace discrimination that is also called "consumer racial profiling ", "consumer racism" or "racial profiling in a retail setting", as it applies to black people. Shopping while black is the experience of being denied service or given poor service because one ...

  9. List of defunct retailers of the United States - Wikipedia

    en.wikipedia.org/wiki/List_of_defunct_retailers...

    Luria's – originally L. Luria & Son, was a chain of catalog showroom stores in Florida, from 1961 to 1997. Service Merchandise – closed all its retail stores by early 2002; the name was resurrected in 2004 for an online retail operation; Witmark – operated in southwestern Michigan; founded 1969, liquidated 1997