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PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
Customer satisfaction is an ambiguous and abstract concept and the actual manifestation of the state of satisfaction will vary from person to person and product/service to product/service. The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and ...
News and media company Benzinga recently conducted a poll asking average Americans which entrepreneur they would most trust to invest their life savings: Warren Buffett, Elon Musk, Mark Cuban, or...
President Vladimir Putin is not currently interested in granting an interview to Wall Street Journal reporter Evan Gershkovich, who was freed from Russian prison last month, nor with any other ...
The monthslong Trump Media stock slide continued Wednesday, as shares of the company majority-owned by former President Donald Trump fell below $20 for the first time since the Truth Social owner ...
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.
Mexican drug lord Ismael "El Mayo" Zambada was tricked by the son of Joaquin "El Chapo" Guzman and forced to board a plane bound for the United States last month, he said in a statement on Saturday.