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The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
1. Amazon. Amazon, a company that now employs more than 1 million people worldwide, said in October that it would allow its employees to work remotely at least some of the time.
Within 48 hours of Amazon’s new policy going public, she had already secured two job interviews. “I will always work hard, but now I want to work for a company that works hard for me too.”
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
Amazon Mechanical Turk (MTurk) is a crowdsourcing website that allows businesses to hire remote workers for various tasks. The name is inspired by an 18th-century chess-playing automaton that turned out to be a human.
Amazon.com, Inc. is a conglomerate founded by Jeff Bezos in 1994 that offers various products and services, such as online shopping, cloud computing, and digital media. It is one of the largest and most profitable companies in the world, with a global presence and a diverse portfolio of subsidiaries.
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