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My husband and I are struggling financially right now. I tried to do the right thing and call AT&T Customer Support for Support to work with them through my situation. I had a payment agreement, ...
Since I could not figure out how to message an AT&T CM person directly, I am going to put my complaint and Atta-Boy here. I have had an AT&T wireless account since either '89 or '90. During that ...
My AT&T app is so bad. I’m embarrassed for AT&T that they’re a cell phone service company and their app is the worst app I’ve ever used in my life.
I have been an AT&T customer for a long time, but my recent experience with AT&T makes me want to look for other interenet and phone service providers. Last month my bill for Max Turbo internet pl...
Combined billing and poor customer service. I purchased a tablet for my job in October of 2021 after receiving multiple emails from sales representatives seeking new customers. I already had AT&T Internet for my new small business and wanted to add a tablet for my part-time assistant. I responded to one of the emails and a sales representative ...
We have had business phone lines with AT&T for a long time, more than 10 years. As we had four (4) landlines, the monthly bill was almost $1,000 per month. I called AT&T to identify...
How do you tell a customer to wait 6 months to receive a Visa gift card and later tell that same customer, "well, if you didn't report it within 120 days (4 months) you forfeit it."?
I am not writing a question but wanted to thank AT&T customer service (Robert and Mike) for their amazing service via phone to me today. Robert offered me options that no other customer service me...
We've been with AT&T for many years and currently have 4 phones on the 10g/month plan. Three weeks ago (before the Iphone 6 intorduction), WalMart was selling the 5C for .99 so we bought one which ...
I have been on the phone with AT&T for almost 70 minutes, and have been routed to 8 different people, and I'm still on the line waiting for the next person. AT&T has the worst customer serv...