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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  3. Protecting your AOL Account - AOL Help

    help.aol.com/articles/protecting-your-aol-account

    • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL. • Update your Windows or Mac OS operating system to repair necessary programs, hardware and devices. Enabling automatic updates on your computer will do this ...

  4. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

  5. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [2] MSRT does not offer real-time protection.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer may block the victim from viewing their screen, claiming that it is the result of malware or of a scan being run, and use the time to search the victim's files for sensitive information, attempt to break into the victim's accounts with stolen or stored credentials or activate the webcam and see the victim's face.

  7. Norton AntiVirus - Wikipedia

    en.wikipedia.org/wiki/Norton_AntiVirus

    Norton AntiVirus is an anti-virus or anti- malware software product founded by Peter Norton, developed and distributed by Symantec (now Gen Digital) since 1990 [1] as part of its Norton family of computer security products. It uses signatures and heuristics to identify viruses. Other features included in it are e-mail spam filtering and ...

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity.

  9. Microsoft Safety Scanner - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Safety_Scanner

    Microsoft Safety Scanner. Microsoft Safety Scanner is a free time-limited virus scan utility similar to the Windows Malicious Software Removal Tool. It is used to scan a system for computer viruses and other forms of malware. It was released on 15 April 2011, following the discontinuation of the Windows Live OneCare Safety Scanner.

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