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SMART criteria. A variant of the SMART model. S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.
Punch list. A punch list is a document prepared during key milestones or near the end of a construction project listing works that do not conform to contract drawings and specifications that the general contractor must correct prior to final payment. [ 1] The work may include incomplete or incorrect installations or incidental damage to ...
Responsibility assignment matrix. In business and project management, a responsibility assignment matrix[ 1] ( RAM ), also known as RACI matrix[ 2] ( / ˈreɪsi /) or linear responsibility chart[ 3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [ 4] for a project or business process.
Organizational citizenship behavior. In industrial and organizational psychology, organizational citizenship behavior ( OCB) is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks. Organizational citizenship behavior has been studied since the late 1970s.
Plan continuation bias, failure to recognize that the original plan of action is no longer appropriate for a changing situation or for a situation that is different from anticipated. [67] Subadditivity effect, the tendency to judge the probability of the whole to be less than the probabilities of the parts. [68]
A standard operating procedure ( SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [ 1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed] Some military ...
A performance appraisal, also referred to as a performance review, performance evaluation, [ 1] (career) development discussion, [ 2] or employee appraisal, sometimes shortened to "PA", [ a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...
The task-relationship model is defined by Donelson Forsyth as "a descriptive model of leadership which maintains that most leadership behaviors can be classified as performance maintenance or relationship maintenances". [ 1] Task-oriented and relationship-oriented leadership are two models which are often compared, as they are known to produce ...
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