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  2. OpenTable - Wikipedia

    en.wikipedia.org/wiki/OpenTable

    OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton [3] on July 2, 1998 and is based in San Francisco, California. In 1998, operations began with a limited selection of restaurants in San Francisco. Restaurants used the company's back-end software to process the reservations made on ...

  3. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...

  4. Property management system - Wikipedia

    en.wikipedia.org/wiki/Property_management_system

    In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...

  5. Yelp - Wikipedia

    en.wikipedia.org/wiki/Yelp

    Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publishes crowd-sourced reviews about businesses. It also operates Yelp Guest Manager, a table reservation service. It is headquartered in San Francisco. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Table reservation - Wikipedia

    en.wikipedia.org/wiki/Table_reservation

    Table reservation. A table reservation is an arrangement made in advance to have a table available at a restaurant. While most restaurants in the vast majority of the world do not require a reservation, and some do not have a policy or simply any channel for making one, so-called higher-end restaurants mainly in overcrowded cities often require ...

  8. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  9. Fewer customer complaints on noisy children since penalty ...

    www.aol.com/news/fewer-customer-complaints-noisy...

    Customers who are parents have made more effort to ensure their children are not disturbing others, Angie's Oyster Bar & Grill said. Fewer complaints on noisy children since penalty rule ...