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  2. Sabre (travel reservation system) - Wikipedia

    en.wikipedia.org/wiki/Sabre_(travel_reservation...

    Sabre (travel reservation system) Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. Originally developed by American Airlines ...

  3. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. ‘The customer is the loser’ in the new hotel industry, where the rooms are dirtier, the prices are higher and you’re getting less service, analyst says Irina Ivanova October 21, 2023 at 7:00 AM

  6. Online hotel reservations - Wikipedia

    en.wikipedia.org/wiki/Online_hotel_reservations

    Online hotel reservations are a popular method for booking hotel rooms. Travellers can book rooms on a computer by using online security to protect their privacy and financial information and by using several online travel agents to compare prices and facilities at different hotels. Prior to the Internet, travellers could write, telephone the ...

  7. Property management system - Wikipedia

    en.wikipedia.org/wiki/Property_management_system

    In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...

  8. Exclusive: Mews, hotel management software provider, is ... - AOL

    www.aol.com/finance/exclusive-mews-hotel...

    The hospitality tech company, founded in 2012, has garnered a $1.2 billion valuation from a group of investors including Goldman Sachs Asset Management.

  9. Booking.com - Wikipedia

    en.wikipedia.org/wiki/Booking.com

    Booking.com is one of the largest online travel agencies. [1][2] It is headquartered in Amsterdam, and is a subsidiary of Booking Holdings. Booking.com provides lodging reservation services for approximately 3.4 million properties, including 475,000 hotels, motels, and resorts and 2.9 million homes, apartments in over 220 countries and ...